At BYMNVYR, your satisfaction is important to us. If your order does not meet your expectations, we are here to assist you with a seamless return experience.
Return Window
Returns may be requested within 10 days of delivery. Requests received after this period cannot be accepted for return or exchange.
Return Eligibility
To qualify for a return, items must be:
- Unused, unworn, and in their original condition
- Returned with all original tags attached
- Returned in their original packaging
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale or discounted items
- Customised or personalised products
How to Request a Return
To initiate a return, please email support@bymnvyr.com with your order number and reason for return.
Our team will respond within 2 business days with return instructions. Once approved, a pickup will be arranged within 24 hours—no need to ship the item yourself.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
Exchanges are available only for items that are defective or damaged upon delivery. To request an exchange, please contact us at support@bymnvyr.com with your order number and supporting photographs, if applicable.
For any questions or assistance, our team is always happy to help.